Frequently Asked Questions (FAQ)

 

I am interested in my paintings being a great addition to your home or office. Please call me and if I am not available, leave a good number and call back time that will allow time to discuss your questions and concerns. Also – check out the following information on making a purchase. I know you will find that paintings are always more dramatic than images on the web and I am confident you will be pleased with your selection.

 


Payment process

 

For both our protection, I use Paypal who verifies both parties for security and processing of a customer’s credit card purchases.

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Shipping

 

I will use FEDEX and all products are shipped requiring your signature and inspection upon receipt.  I recommend shipping to a FEDEX pickup location nearest you because if you are missed at your address, they usually will hold at this location for pick up and you will have to properly inspect the shipment.

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Shipping fees

 

Almost everything will cost $40 due to the size, insurance and protective packaging. If you are in the Atlanta area, we can arrange a place and time to deliver. I always enjoy meeting those who love art!

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Prints

 

Prints are available on all products and that price will be provided upon request. Printing and shpping at best will be a 10-15 day turnaround.

My prints are produced by one of the Nation’s leading printers of Giclees on canvas or various paper products. They provide stretching on the two most desired size stretchers for canvas works or can ship either canvas or paper in tube. Pricing is provided upon request.  Prints are usually shipped in a tube by either FEDEX or UPS from the printer.

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Sales Taxes

 

Sales tax rate is calculated at point of sale.  If you are exempt, please provide that verification.

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Satisfaction

 

I am aware you may receive a product you are not satisfied with – it can be returned for a refund if received back undamaged!  You will be refunded the product cost and sales taxes but, not the freight to you, nor the freight back to me. Once received by me and inspected – your credit card will be issued a credit.

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Commissions

 

If you have something you wish preserved in a painting, I will be glad to discuss this with you for there are many variables we may consider. Please email or call and I will be happy to answer your questions and provide considerations.

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